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SAP Community Call: Exceptional and Effortless Customer Experiences enabled through Next-Generation Support
An exceptional customer support experience through always on, personalized and contextual support is essential for customer success. Learn how Next-Generation Support reduces the customer effort at every step of the personalized support journey. Hear about our latest tool, the 'support assistant', an AI-driven self-service tool which helps you access our vast knowledge base and user community. Also what does the future of support look like? Hint: the future looks predictive.
https://support.sap.com/en/my-support/product-support.html
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