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Description: In this session you will learn how to search for known issues and resolutions in all of SAP's knowledge repositories. Agenda: How to access SAP for Me Knowledge Search Search repositories and filters SAP Notes vs SAP Knowledge Base Articles Real-time Support tools Searching Tips & Examples Helpful SAP Notes/ SAP Knowledge Based Articles Q&A Learning Objectives: Become more familiar with SAP Support's self-enablement tools and the different ways to find a solution for your issue before an case is needed