How is support essential to customer success as we enter the experience economy? It turns out, it may be the most important make-or-break factor. Learn how our real-time support options such as Expert Chat and Schedule an Expert deliver fast and effective support to customers. Rohan will also provide a demo of the newest real-time support tool, Schedule a Manager, which was made available in early 2020.
More information about "Schedule a Manager" can be found here: https://blogs.sap.com/2019/12/18/schedule-a-manager-how-to-speak-directly-to-a-product-support-manager-on-your-high-priority-incidents/